FAQ
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Troubleshooting high latency and severe packet loss between the Base Station and CPE.
Update: 2026-07-13
(1) First, confirm the distance between the devices and whether there are any obstructions. (2) Check the link connection quality. If it is poor, adjust the angle of the two devices. (3) There may be severe interference. Adjust the channel, power, channel bandwidth, etc. (4) Try adjusting the radio frequency distance. Select the closest value that matches the actual distance.
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Is there a limit to the number of devices in the CPE110 point-to-multipoint mode? How many clients can a single receiving station have?
Update: 2026-07-13
The CPE110 has low throughput, so it is not recommended for multi-point configurations. Meanwhile, point-to-multipoint throughput is relatively high, so it is recommended to limit it to no more than four units, and it will be limited by actual transmission throughput.
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Troubleshooting high latency and severe packet loss between the Base Station and CPE.
Update: 2026-07-13
(1) First, confirm the distance between the devices and whether there are any obstructions. (2) Check the link connection quality. If it is poor, adjust the angle of the two devices. (3) There may be severe interference. Adjust the channel, power, channel bandwidth, etc. (4) Try adjusting the radio frequency distance. Select the closest value that matches the actual distance.
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How to extend the wireless network coverage of an outdoor access point (AP)?
Update: 2026-07-13
Coverage can be extended by installing additional access points (APs) and using wireless repeater/WISP or mesh network technologies.
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How many SSIDs can be created per radio frequency?
Update: 2026-07-13
A maximum of 8 SSIDs can be created per radio frequency.
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Enable PING-WatchDog function on AP
Update: 2026-07-13
When pinging the target IP or domain fails, it can automatically perform operations such as AP restart, turning off wireless, restarting the network, and turning on rescue Wi-Fi.
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Why can't I log in to the AP's web interface via the WAN port IP when the AP is working in fat AP mode?
Update: 2026-07-13
Because in fat AP mode, the default external access port is 800, you need to log in via WAN port IP:800.
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Are there any logs on the AC gateway that can help troubleshoot the problem?
Update: 2026-07-13
The log center contains system logs, port logs, SMS logs, authentication records, wireless logs, security check logs, and VPN logs.
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Why can't I log in via web when the gateway is accessed directly through the external WAN port IP?
Update: 2026-07-13
First, you need to enable access via WAN. The default HTTP port is 800, and the HTTPS port is 4430.
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Can the gateway create two portal authentication methods: Voucher authentication and local authentication?
Update: 2026-07-13
The gateway only supports one portal authentication method at a time. You can configure one Voucher authentication method, and the other is the default method, which performs no authentication and only requires the SSID and password.