FAQ
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When using AC105P with an access point, it does not work when QoS rate limiting is enabled.
Update: 2026-07-13
The QoS function can only be used after the AC105P's hardware acceleration is disabled.
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Can the LAN port of an AP be configured with a separate VLAN ID?
Update: 2026-07-13
Currently, only ports 1 and 2 of the WI-AP417P support VLAN ID configuration; all four ports of the WI-AP419P support VLAN ID configuration.
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Does the WI-IOT110(V2) support SD-LAN?
Update: 2026-07-13
support
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Does the WI-IOT110(V2) support WAN port PoE In and 3 LAN ports PoE Out?
Update: 2026-07-13
Yes
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Are there any logs on the AC gateway that can help troubleshoot the problem?
Update: 2026-07-13
The log center contains system logs, port logs, SMS logs, authentication records, wireless logs, security check logs, and VPN logs.
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Why can't I log in via web when the gateway is accessed directly through the external WAN port IP?
Update: 2026-07-13
First, you need to enable access via WAN. The default HTTP port is 800, and the HTTPS port is 4430.
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How to implement SSID speed limiting on the AC gateway device?
Update: 2026-07-13
In Wireless > AP Group, edit the AP Group. In Wireless Template Configuration, check "Enable SSID rate limiting," enter the uplink and downlink speeds, and confirm.
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How to configure port mapping on the AC?
Update: 2026-07-13
In Firewall > Port Mapping, add a rule IP Protocol: select ANY, IPv4, IPv6; Transport Layer Protocol: select TCP, UDP, TCP+UDP; External Port:enter External port number; Internal Port:enter Internal port number; Internal IP Address:entert Internal IP address. The Advanced field is optional; specify the source IP, source port, and WAN IP address.
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Why can't I access web pages via the WAN port IP when setting up an LTE device in SOHO Router mode?
Update: 2026-07-13
When accessing the web via the WAN port IP, the default port number is 800.
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After changing the LAN port IP of an LTE device to 10.40.176.1/24, it will automatically become 192.168.0.1/24. Setting it to 192.168.10.1/24 will no problem.
Update: 2026-07-13
The SIM card IP address 10.x.x.x/8 was found to conflict with the 10.40.176.1/24 network segment. Note that the WAN and LAN IP network segments must not conflict; otherwise, the LAN IP will automatically change as follows: (1) WAN: 10.40.176.2/8, changing the LAN to 10.0.0.8/8 will automatically change it to 192.168.0.1/24 (2) WAN: 10.40.176.2/16, changing the LAN to 10.40.0.8/16 will automatically change it to 10.41.0.8/16 (3) WAN: 10.40.176.2/24, changing the LAN to 10.40.176.8/24 will automatically change it to 10.40.177.8/24