FAQ
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What types of POS terminals are there?
Update: 2026-07-13
There are 1 with 32, 1 with 64,
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Working Environment Temperature
Update: 2026-07-13
-40-85℃
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Do PoE input ports have a positive or negative orientation?
Update: 2026-07-13
No distinction
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What types of POS terminals are there?
Update: 2026-07-13
There are 1 with 2, 1 with 4, 1 with 8,
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What is the maximum short-circuit current of the equipment?
Update: 2026-07-13
6KA
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Does the switch support cloud manage or not?
Update: 2026-07-13
doesn't support
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Can a fan be connected to the VO port on a Superic switch?
Update: 2026-07-13
No, it has an integrated temperature sensing interface and can only be used with a temperature sensor.
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How to perform a factory reset on a device using the CLI command line
Update: 2026-07-13
1.set default 2.write 3.reload
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The device is displayed as offline on the cloud platform.
Update: 2026-07-13
1. Have the customer confirm their internet connection. 2. Then check if the device can ping our cloud platform domain name. If it cannot ping the domain name but can ping the cloud platform address, it's a DNS issue.
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How to perform a factory reset on a device using the CLI command line
Update: 2026-07-13
1.set default 2.write 3.reload